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Tag: Hospitality

2 articles

The hotel has a digital room key. The towels still need a purchase order.

Behind a smooth arrival, someone orders the towels. Keep each purchase connected from request to invoice, design for imperfect deliveries and bound the AI.

#Hospitality

Hospitality automation needs to survive a busy Friday night

When ordering hiccups mid-service, automation needs honest statuses, handoffs to real people and fallbacks with a way back to normal.

#Automation

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