We connect the systems your business already runs on, from CRMs and online stores to accounting, shipping and industry platforms, so information moves on its own. Where AI genuinely helps, we add it carefully and explain its limits.
Orders land in one place, customers in another, and someone spends Friday afternoon retyping the gaps. The spreadsheets multiply, the numbers disagree, and nobody’s quite sure which system has the right answer.
We start by mapping how information moves today: which system owns what, where it gets stuck and what should happen when something fails. Then we connect the pieces through APIs and webhooks. AI comes in only where it earns its place, and our post on choosing between AI and a decent set of rules explains how we decide.
Connect your CRM, store, accounting, shipping or industry software through APIs and webhooks, so orders, customers and stock stay in step without anyone retyping them.
Hand the repetitive steps to the system: follow-ups, status updates, labels, alerts and reports, with checks that stop duplicates and tell a person when something needs attention.
Smart search over your own documents and data, assistants that help staff find answers faster, and tools that pull structured details out of emails, forms and PDFs.
Searching your business knowledge
We’ll tell you when a few clear rules will do the job better than AI. Rules are often cheaper to run and easier to check.
How a connection comes together
01
Map the flow
We learn which systems you use, which one owns each piece of information and where things currently fall through the cracks.
02
Plan for bad days
We agree what happens when a service is down, a request repeats or the data looks wrong, before anything is built.
03
Build and test
We connect the systems and test them with real examples, including the awkward cases like refunds, edits and duplicates.
04
Launch and watch
We go live carefully, watch the first runs closely and adjust as your team settles into the new way of working.
FAQ
Integration questions, answered
Most business software that offers an API or webhooks: CRMs, online stores, accounting, shipping, payments and industry platforms. We check the documentation for your specific tools before promising anything.
There’s often another way in, like scheduled exports, file drops or email notifications. If there truly isn’t a reliable option, we’ll say so and suggest the most practical alternative.
Often rules. If a decision follows clear logic, rules are faster, cheaper and easier to check. AI helps with messy inputs like free text, documents and search, and we’ll be honest about which fits.
We work out who should see what before any data goes near an AI feature, and keep access to the minimum it needs. Sensitive information stays out unless there’s a clear reason and proper safeguards.
We build for it: retries for temporary failures, checks that stop duplicates and alerts so the right person knows. If you’d like us to keep an eye on things afterward, we can talk about ongoing support.
