Usage counts can’t tell helpful from repaired. Follow tasks to a usable result, count the human work in the exceptions and compare against a fair baseline.
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Blog
Tag: Evals
4 articles
Demos use clean documents. Check the evidence before the answer, plan for the moment the workflow cannot continue and leave a record support can use.
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A shared SDK makes a switch look small. Define your own result format, note what the provider remembers, test real cases and switch where you can watch.
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An agent saying it moved the delivery is not proof. Write cases with clear answers, inspect what actually changed and widen the cases before trusting a score.
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