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18 articles

Does this workflow need an AI agent, or a decent set of rules?

Many workflows need clear rules plus one interpretation step, not an autonomous agent. Map the task, then compare designs on the same awkward cases.

#AI agents

MCP can connect the AI assistant. It cannot organize the cupboard.

MCP gives AI assistants a common way to reach business systems. Start with one bounded task, test inconvenient answers and keep permissions outside the model.

#AI

Getting AI to return JSON is useful. Getting the right JSON is the job.

An AI feature can return perfectly formatted JSON with the wrong delivery date. Separate a readable record from a correct one and validate the business action.

#AI

The AI demo answered beautifully. Now try the awkward questions.

A polished AI demo is the start, not the test. Build a small evaluation set of awkward questions and define what a useful answer means for your business.

#AI

Search your business knowledge before asking AI to improvise

A confident AI answer still needs evidence. How semantic search and good retrieval help an assistant find the right source before it starts improvising.

#AI

Your business data was not invited to the chatbot

Give an internal AI assistant one useful job, the right approved sources and the same permissions as your staff, and keep looking up separate from changing things.

#AI assistants

Turn reading into results

Like what you’re reading? Let’s put it to work on your brand.